Shipping Policy

At Paudha Homes, we ensure your orders are processed and delivered seamlessly. Here's everything you need to know about our shipping process:

Delivery Charges & Timelines
- Shipping costs are calculated based on your order’s weight, dimensions, and destination.
- Product prices include forward shipping charges. However, return shipping charges, if applicable, will be as per our return policy.
- Most domestic orders are delivered within 7-10 business days (Monday–Saturday). Delivery times may vary based on your location.

Order Tracking
- Once your order is shipped, you’ll receive tracking details via email.
- If you’re a registered user, you can easily track your order in the Track Order section of your account.

Customer Support
- For any questions about your order dispatch or delivery, reach out to us at Paudhahomes.
- Our support team is available from Monday to Saturday, 11:00 AM to 6:00 PM IST to assist you.

Order Fulfillment & Courier Partners
- Orders are shipped from our warehouse, ensuring quality checks before dispatch.
- We work with trusted logistics partners like Shiprocket and Bluedart to deliver your products safely.
- Our delivery partners will make three delivery attempts. After the third failed attempt, the package will be returned, and additional charges may apply for re-delivery.

Delivery Tips
To ensure smooth delivery:

- Provide a valid mobile number where you can be reached.
- Double-check your complete shipping address, including the pin code, to avoid delays.
- If your package appears damaged or tampered with upon arrival, record a video and email it to us at Paudhahomes for prompt assistance.

Cancellations & Modifications
- Orders can only be canceled if requested within 4 hours of placing the order. Once your order has been shipped, cancellations and modifications cannot be processed.
- Refunds for prepaid orders will be processed to the original payment source within 7-10 business days, subject to a 5% processing fee.

Important Notes
- Standard deliveries do not operate on Sundays or public holidays.
- By placing an order with Paudha Homes, you agree to the terms outlined in this policy.

We’re here to ensure your experience with Paudha Homes, is effortless and satisfying. For any shipping-related concerns, feel free to contact us!